Posted by Mary Anne Stevens on Apr 25th 2016
My research led me to this product, and further led me to Pets Warehouse for the lowest cost I could find at the time (less than ADA Amazon and does the same thing).
First - the product does do what it says. Once I went through cycling, the LFS tests on my well water showed a reduction in the factors as the product claims (lowers pH, KH/softens water - my finding GH stays the same).
And yes, I saw the negatives (and positives) on-line for this company, and yes each person needs to judge for themselves their tolerance for what ever on-line risk factors found. That being said, I bought dry goods - process was a little slow (aren't we all wanting what we order, like NOW?) but within reason, and I will likely re-order due to the pricing. My LFS can give me a better deal if I buy quantity. But I just bet these guys would too if you talked to them.
Bottom line - Good Product - Does What it Says