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Terms & Conditions

  Why should you purchase from an Authorized Internet Retailer? You'll have the peace of mind that the product's warranty will be honored When you buy from an authorized dealer, you can rest assured that your purchase will be protected by the manufacturer's warranty. Some manufacturers will only honor a request for service under warranty if the item was purchased from an Authorized Retailer You'll know the products you buy were intended for the U.S. market Certain "gray market" units can look the same as those intended to be sold in the U.S., but might not meet the same performance specifications. They're not likely to be UL listed, so they may be unsafe. They also may lack some of the accessories provided with U.S.-market units, and may be difficult or even impossible to repair. You'll get the most up-to-date product information available Most manufacturers provide authorized retailers with regular training for their sales and customer service departments on how to set up and use their products. Also, issues like product modifications and recalls are passed to authorized resellers first. You'll receive the highest level of service, support, and security As an Authorized Internet Retailer, Pets Warehouse will make sure your on-line buying experience will feature the type of service, product support, and security that you expect and deserve.