- About Us
Pets Warehouse started in 1974 with breeding birds. Today we are one of the industry's top pet retailers. Our web site has been ranked #2 by Yahoo Internet Life magazine and as the third most visited site by NPD. Our success has been built on a simple principle: take care of every customer and make them number one. From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how we could help them. We stock our web site with the latest products, the best deals and plenty of information to help you decide for yourself. We are proud of every member of our staff, because they make the difference.
So, when you call us or log onto our web site, you're doing business with a company that is enthusiastic about pets, and about matching our customers with the items that they need. And we intend to continue serving you. Every day.
We Know Our Products!
We're proud to have the most knowledgeable staff in the industry. Experience is the key. The bottom line is that when you call, you'll talk to people who can help you get through what can sometimes be a maze of pet products. They make it seem easy. Knowing what you sell is just the beginning. Sure, we can answer any question you may have about any item in our pet catalog but our goal is to make every customer satisfied.
Our Web Site Makes Pet Shopping Convenient
We see to it that our website is comprehensive and easy to use. We're constantly adding new pet products and refining our website so that it is clear, fast, and accurate. With so many products on pets and pet care, organization is key. With the pets-warehouse.com website, we have organized all products on pets into descriptive categories and made each product searchable. Even if you cannot find what you need, our phone number and e-mail addresses are easily accessible so we can assist you.
All orders and transactions are encrypted using the latest 128-bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they're unreadable by anyone but Pets Warehouse.